What it is
How much each budtender takes off, as a share of what they ring up, against the others at the same store in the same hours.
Why it is money. Every point of discount is a dollar off every $100 sold. One budtender running 3 points above the others on $14,000 a month gives away about $420 a month.
How Budtello works it out
- Customer discounts only; a staff member's own purchase is under Staff discounts
- Compared within each hour band (07-09, 09-12, 12-15, 15-18, 18-close): early-bird mornings are not held against an evening shift
- Each person's rate is adjusted: pulled toward the store's rate in the same hours, by the weight of 15 sales
- Flagged at 1 point or more above the others, in this period and the one before, with 50+ sales
What high looks like
| Budtender | Sales | Discount % | Store, same hours | Adjusted | Gap | Above the others |
|---|---|---|---|---|---|---|
| Rowan | 420 | 11.2% | 8.0% | 11.1% | +3.1 pts | $434 |
| Ines | 510 | 8.3% | 8.0% | 8.3% | +0.3 pts | - |
| Teo | 36 | 14.0% | 8.0% | 12.2% | few sales | - |
Rowan is flagged (+3.1 points, and +2.6 the month before). Teo looks highest but has 36 sales: adjusted, and too few to flag.
What to do
- Ask which discounts Rowan applied and in which hours: Discounts at Hollin Cross by budtender this month?
- Look for one discount name doing most of it (a coupon, last of jar)
- Agree with the team which discounts need a manager
Ask your AI Who gives more discount than the others at Hollin Cross?