What it is
Voids and returns per person, in count and dollars, per 100 sales, and how many happened in the store's last hour of the day.
Why it is money. Most returns are honest. A return with no product coming back is cash out of the drawer; they cluster at the end of a shift.
How Budtello works it out
- Every void and return at the register, with who and when
- Per 100 sales the person rang, against the store's rate
- Flagged at 5 or more, and 2 times the store's rate, in this period and the one before
- Rare events: read the raw counts first
What high looks like
| Person | Sales | Returns | Per 100 sales | Store | Last hour |
|---|---|---|---|---|---|
| Teo | 900 | 7 ($210) | 0.78 | 0.30 | 4 |
| Rowan | 1,100 | 3 ($65) | 0.27 | 0.30 | 0 |
What to do
- Ask a manager to approve every return
- Match returns to product back on the shelf
- Look at returns in the last hour first
Ask your AI Who did the most returns at Hollin Cross last month?